Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Web Site Control Panel you’ll find a detailed Help section featuring a plethora of articles and frequently asked questions. They are answered by our support team of experienced techs. Simply fill in your question and our clever system will offer you the most suitable answer.

  • Top quality support service

  • Video Tutorials

  • We have prepared a selection of instructional video tutorials that detailedly demonstrate how to handle a typical problem connected to your cloud web hosting account. You can find the educational video clips in the Help section.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 technical support service with a 60–minute support ticket response guarantee. A team of proficient support engineers will be online for you to respond to all the enquiries that you could have. During off–peak periods, a response will be supplied within just twenty minutes.